JUMP TO SOLUTION Solved

Original topic:

QN65Q7CAM Vertical lines on left side of screen

(Topic created: 10-25-2020 07:52 AM)
userRonHouston
Constellation
Options
QLED and The Frame

Vertical lines on left side of screen. Purchased this TV 3 years ago. Great until now.

I have researched si,liar issues with other models in the Samsung line. This appears to be a known issue with the UHD QLED models. Not sure what Samsung is doing to correct this. The forums indicate the pat the problem is with the LCD board and is a $1000-$1500 repair. I paid $2500 for this set. With a known problem, maybe Samsung should step up to the plate and eat some of this cost for us end users. 

164FCA09-2C97-4504-B241-3BBDE660A3DB.jpeg

1 Solution


Accepted Solutions
Solution
SamsungLarry
Community Manager
Community Manager
Options
QLED and The Frame

Does this occur during the picture test? I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
2 Replies
Solution
SamsungLarry
Community Manager
Community Manager
Options
QLED and The Frame

Does this occur during the picture test? I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
PowerToTheNerd
Asteroid
Options
QLED and The Frame
For 1500 you can get the new Q80T it's insane my TV is around the same age and I see alot of the same TVs failing my TV is messed up already too and for the money we pay we should deserve better! Just an invisible cable is 300$!
0 Likes
Reply