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Original topic:

QN75Q60TAFXZA With left amber darker side

(Topic created: 10-31-2021 03:26 PM)
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userrVUrFcw9r4
Constellation
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QLED and The Frame

Hello there, I have the YV model  QN75Q60TAFXZA For less than one year and probably turned it one for the 5th time today, all of a sudden a darker amber stripe was coming up in the screen and I am literally disgusted with this situation.

any suggestions? 

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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QLED and The Frame

I understand how this may be frustrating with your TV having these issues if this is occurring on all sources and during the picture test this will require service, you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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