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Original topic:

Samsung Frame TV - Screen fell off

(Topic created: 07-13-2022 10:13 AM)
userjdRhjRBI3p
Astronaut
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QLED and The Frame

Hello! The screen fell off my Samsung TV and I cannot watch it. When I did a subject search here, I see many others have had the same problem. I only purchased the 2022 model 2 months ago with an additional warranty. What should I do now please? Thank you.

 

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame

Oh no! I hope everyone and everything is okay! Since this has occurred you can call in or you can send us a private message with your full model and serial number to get this fixed for you! Or if you prefer you can call in directly at 1-800-726-7864 with the same information. 

 

 

 

 

 

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2 Replies
Diaboyos
Neutron Star
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QLED and The Frame
Samsung support 1-800-726-7864
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame

Oh no! I hope everyone and everything is okay! Since this has occurred you can call in or you can send us a private message with your full model and serial number to get this fixed for you! Or if you prefer you can call in directly at 1-800-726-7864 with the same information.