JUMP TO SOLUTION Solved

Original topic:

Samsung q900r one connect box hdmi doesn’t work

(Topic created: 02-22-2022 10:36 PM)
891 Views
userkPZpnIi5Kg
Astronaut
Options
QLED and The Frame

My qled 2019 brand new Samsung tv bought hdmi 1 to 4 doesn’t work 

from the forum read it seems is a failure of the box

i bought new box again it has the same problem 

what is happening Samsung 

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame

Hello! I understand how this can be frustrating with your one connect having issues, just want to confirm have you made sure to check your invisible cable for any issues like ripping or tearing? Please use the link below for more information! 

 

https://www.samsung.com/us/support/troubleshooting/TSG01109041/

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame

Hello! I understand how this can be frustrating with your one connect having issues, just want to confirm have you made sure to check your invisible cable for any issues like ripping or tearing? Please use the link below for more information! 

 

https://www.samsung.com/us/support/troubleshooting/TSG01109041/

0 Likes
Reply