We watch over-the-air broadcast channels. Channel frequencies have been changing (thank you FCC), requiring a rescan of the channels to acquire the new frequencies. This used to be an easy task. But now Settings appears to have been 'dumbed down' to only a few choices - Display, Audio, Game, Remote, Network, etc. I have tried repeatedly to find the detailed settings options that were available when we first bought our QLED 65" in November 2018. I push the 'house' key on the remote, scroll left to the 'gear' icon, and the above list of options appears in a left to right string across the bottom of the screen. Did Samsung take away all the advanced setting options because idiots were screwing up their TVs?
I'm sorry the hear that, so that I may be able to better assist you can I have your full model number? Also, can I have your current software version on the TV?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
However, the Broadcasting function is ghosted out. When I click on it it get - This function is not available, so I cannot scan the broadcast channels.
