JUMP TO SOLUTION Solved

Original topic:

Shadowing in upper righthand side

(Topic created: 07-18-2022 10:07 AM)
user3l2KAxjg3q
Constellation
Options
QLED and The Frame

Hello want to let you know that in the past I've owned several Samsung tv's and always promoted them to my friend and family who in tern have bought them as well. I bought this expensive tv and felt safe doing it because of the quality in the past. I have to let you know I will no longer buy Samsung and will be letting everyone I know not to as well. You obviously have an issue with your tvs starting to shadow very soon after the warranty is up and you don't care to take care if it.

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01202526/

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.  

 

Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator

 

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location