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Original topic:

So what happened with the update 2014.1 for my Q80T whenever I get to 83% this happens tried 5 times

(Topic created: 06-18-2021 09:15 AM)
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userltUNB77AZ2
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23C076B2-6A68-448E-86A1-DDEBFBA1C6E5.jpeg

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Diaboyos
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This was the answer for someone else with the same problem.

"Have you tried connecting it via Ethernet to see if the issue persists? Have you tried a smaller thumb drive formatted in FAT32?"
userltUNB77AZ2
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how do you do ethernet option or fat32

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Diaboyos
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The other person was trying to do the update via wireless so they suggested connecting the TV via Ethernet cable from the router or downloading the update onto a thumb drive formatted in FAT32. The thumb drive option worked for them.
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SamsungJam
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Here's a link with how to set up the television with an ethernet connection: https://www.samsung.com/us/support/answer/ANS00079028/. and here's a link with info on updating your thumb drive to FAT32: https://www.wikihow.com/Format-FAT32


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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