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Original topic:

TV Missing Stand - Part Number BN96-49068J

(Topic created: 04-17-2022 07:37 AM)
userBSPqiestkx
Constellation
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QLED and The Frame

Got a brand new Samsung QN90A55 55" QLED UHD Smart  TV  and it did not come with a stand. The specific part is the Stand-BN96-49068J. Can it be bought separately or do I have to go through the process of returning the item? 

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2 Replies
Kanishka0929
Asteroid
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QLED and The Frame
I think you should contact Samsung support because the stands are supposed to come with the TV itself!!
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Solution
Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame

I can definitely understand how frustrating this may be. I recommend reaching out to our ECommerce department. They can be reached at 1-855-726-8721