I purchased a S95B 65" OLED TV at the beginning of March. Over the last couple weeks, when pressing the directional ring or volume buttons, the response is delayed and then runs multiple channels or volume @ once. The solar remote has never been below 50% battery and I recently plugged it in to get a full 100%.
I have reset the remote multiple times by pressing the return and select buttons at the same time.
This has solved it for a few hours, up to a few days. If I use the Smart Things remote, on my phone, there are no issues.
Any thoughts ??
Solved! Go to Solution.
Hi there, Thanks so much for posting about this. I can certainly understand the frustration of having such an unreliable remote. It sounds like you've already been through all the troubleshooting steps we would recommend for this issue. The next step would be replacing the remote control. Since you are still within the one-year warranty, please reach out to us with your full model and serial number for further assistance. You can reach us through any of the following options:
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