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Original topic:

The frame, burn marks on wall

(Topic created: 12-03-2021 05:24 PM)
userq8HKuf6ot1
Constellation
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QLED and The Frame
Hi 

We love our 55" Frame but noticed the wall has burn marks behind it when we take it down. Any solution for this???

Any help much appreciated.

Thanks!
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SamsungTam
Samsung Moderator
Samsung Moderator
Options
QLED and The Frame

Hello! I completely understand your frustration with the burn marks from the tv. I would love to assist you with this issue. Can you send me a private message with your model and serial number? http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userq8HKuf6ot1
Constellation
Options
QLED and The Frame
This is a pic...20211203_170714_20293_1638580034.jpg
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Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
QLED and The Frame

Hello! I completely understand your frustration with the burn marks from the tv. I would love to assist you with this issue. Can you send me a private message with your model and serial number? http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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