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Original topic:

Tv frame and screen fell off

(Topic created: 10-06-2020 05:48 PM)
userTuOYkYErmM
Astronaut
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QLED and The Frame

We were sleeping and in the middle of the night the frame and the screen fell of our TV. It still works but curious if this would be under a warranty. It did hit one of my kids when it fell.

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MsBri1
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QLED and The Frame

Oh no!! My sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send me a private message with your full model code and serial number so that I can look into this for you. http://bit.ly/33ipYnO


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MsBri1
Neutron Star
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QLED and The Frame

Oh no!! My sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send me a private message with your full model code and serial number so that I can look into this for you. http://bit.ly/33ipYnO


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

MsBri1
Neutron Star
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QLED and The Frame

Hello, just reaching out to see if you still need further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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