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10-06-2020 05:48 PM in
QLED and The FrameWe were sleeping and in the middle of the night the frame and the screen fell of our TV. It still works but curious if this would be under a warranty. It did hit one of my kids when it fell.
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10-09-2020 06:15 AM in
QLED and The FrameOh no!! My sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send me a private message with your full model code and serial number so that I can look into this for you. http://bit.ly/33ipYnO
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10-09-2020 06:15 AM in
QLED and The FrameOh no!! My sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send me a private message with your full model code and serial number so that I can look into this for you. http://bit.ly/33ipYnO
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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10-10-2020 01:19 PM in
QLED and The FrameHello, just reaching out to see if you still need further assistance.
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