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Tv screen not powering up WORKING fine last night tried to turn it on this morning, nothing!

(Topic created: 11-13-2021 04:03 AM)
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user7SM7M1hFrU
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My tv is Samsung OLED Smart TV QN65QN800AFXZA Was working fine last night! We just had the tv installed after waiting two weeks, now this! Need some help with this ASAP!

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MsBri1
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Hello, I'm terribly sorry to hear about this recent experience, and can definitely understand your frustration. It sounds like you likely have a power concern and attached the troubleshooting article for further assistance- https://www.samsung.com/us/support/troubleshooting/TSG01001086/

 

- If the troubleshooting steps did not help above and you are out of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

 

-or private message me with your full model and serial number to review warranty service options: https://bit.ly/3p4UuiW


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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MsBri1
Neutron Star
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QLED and The Frame

Hello, I'm terribly sorry to hear about this recent experience, and can definitely understand your frustration. It sounds like you likely have a power concern and attached the troubleshooting article for further assistance- https://www.samsung.com/us/support/troubleshooting/TSG01001086/

 

- If the troubleshooting steps did not help above and you are out of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

 

-or private message me with your full model and serial number to review warranty service options: https://bit.ly/3p4UuiW


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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