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Using Samsung Apps (Netflix, Prime, etc.) will not work using Directv RC73 Universal Remote

(Topic created: 08-13-2023 10:57 AM)
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userYb71RE733c
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All of my TVs are Samsung Smart TVs.  Two of my largest are a 65" and 75", they are not OLED.

I can play and use any of the Samsung Apps, like Netflix and Prime using my Samsung Remote.  I cannot use my Directv RC73 Universal Remote.  I can access the Apps but when I choose a program to stream the TV immediatly goes back to playing Directv Satellite (which is my primary provider).  I do have two smaller Samsung TVs with apps loaded and using an older Directv RC66RX remote that has a switch for TV, I can play the apps without having to use the Samsung Remote.  Any suggestions would be greatly appreciated!!

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userYb71RE733c
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I also broke down and called Directv and was told that the RC73 is not a universal remote even though I've read that it is.  It can change the TV input, vol, channel, power on and off.  That's it.