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Original topic:

Vertical lines on 75inch q7f

(Topic created: 03-17-2021 06:40 AM)
user84L0mheEqp
Asteroid
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QLED and The Frame

So I bought an open box q7f 75inch from Best Buy and had to exchange it because it had about 8 vertical lines that were different brightness levels. I got my new one last Friday and it has the same issues. It's very noticeable when watching sports, or when something is in motion. I attached a picture,but it's really hard to see without seeing it in person. The open box version was supposedly never used but when I turned it on it had been (someone's router was already programed to the network feature). So I thought maybe it was defective, and when I went to Best Buy they told me it's not supposed to look like that. Well, now the NEW TV looks the same. Is this normal? Does it have something to do with the backlight or do I just happen to have back to back defective TV's??? Either way, I'm not a fan. This is my first Samsung TV and I want to love it! After dropping 4k on it, I expect it to not have vertical lines all over the screen. 

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jawsjaws2000
Astronaut
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QLED and The Frame
same vertical banding issue with my Costco 75 inch. any fix yet?
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SamsungLarry
Community Manager
Community Manager
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QLED and The Frame

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