JUMP TO SOLUTION Solved

Original topic:

What happened to eScapes, channel 1417 on Samsung TV Plus

(Topic created: 10-10-2023 08:16 AM)
471 Views
HereticWild
Constellation
Options
QLED and The Frame

Strange that my post on July 31, 2023 was archived with no answer.

So?  Where is eScapes?  Why can't I watch it on my Samsung QLED TV (QN65Q60RAFXZC)???

The channel just does NOT show up in the guide...

But I see it's no longer listed on Samsung's site:  https://www.samsung.com/ca/tvs/tvplus/all-channels/


1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame

Typically, when a channel or app is no longer available on our TVs, it's no longer offered per the developers of the channel or app.  Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area where your product was manufactured: https://www.samsung.com/us/common/visitlocation.html

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame

Typically, when a channel or app is no longer available on our TVs, it's no longer offered per the developers of the channel or app.  Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area where your product was manufactured: https://www.samsung.com/us/common/visitlocation.html

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.