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Original topic:

Where is Location setting in Neo QLED TV?

(Topic created: 06-20-2022 03:51 PM)
tomsframe
Galaxy
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QLED and The Frame

My brand-new 2021 QN900A manufactured in March of 2022 with firmware 2001.3 thinks I am in an Eastern time zone, and I am in Central so I can't set Clock to Auto (nor is the timezone entry available to me--it is greyed-out). Further, Ambient mode with Weather selected is supposed to show my location, but instead it says only "Current Location".

I did a Factory reset and one of the setup items was my ZIP code, and I set that correctly--how do I fix this so the clock works right and Ambient shows my location???

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame

I can definitely understand how frustrating this may be. No one wants to have their TV telling them they are in another country. I recommend reviewing page 119 or the E-Manual. https://downloadcenter.samsung.com/content/UM/202106/20210624133023578/OSNATSCA-6.0.0_EM_OSCAR_USA_E...

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame

I can definitely understand how frustrating this may be. No one wants to have their TV telling them they are in another country. I recommend reviewing page 119 or the E-Manual. https://downloadcenter.samsung.com/content/UM/202106/20210624133023578/OSNATSCA-6.0.0_EM_OSCAR_USA_E...