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Ok, this is a different question. We are looking to control a Frame TV with a standard remote, using IR (infrared). I am NOT asking about using... View Post 
userS22fgZrgI3
Where is the IR sensor located on the Frame TV? Also, where is the IR sensor located on the OneConne... View Post |
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When I watch an mkv-movie on the PC I can choose between several different audio-languages and subtitles files. Were can I find all of those on the... View Post 
userKfL0E4tLv3
Thank you, then it seems that the easiest way is to show the video on my PC with the correct languag... View Post |
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Im using the Samsung smart remote that came with The Frame. Ive made sure its successfully paired - done the thing where you press the return and... View Post |
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Hi everyone, I am trying to ascertain whether this FrameTV is installed correct with the no gap wall mount. There is a gap at the top and no... View Post 
uservGNLCkhY5A
No gap wall mount does not sit flush with the wall. It needs some gap for heat dissipation. Samsung ... View Post |
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I have a Q6FN (2018) model which is 2 days old. Last night I was in the settings adjusting the picture for the first time and today when the... View Post 
usercAZKumcgHJ
You can simply factory reset by press and hold the ambient button then go to settings and factory re... View Post |
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Hello, I was able to remove my Samsung Frame TV from the wall mount by turning the TV gently to the right until it popped out from the... View Post 
userc73DfWXIwd
In case anyone encounters this issue ..... Took a chance and reinstalled our Frame TV back on to the... View Post |
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I am not able to display My Photos. My Favorites has no problem, but when I try to display My Photos I am now getting the above message. I have... View Post 
SamsungLarry
I recommend reaching out to our SmartThings team. They can be reached at 1-866-813-2404 or support@s... View Post |
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Hi, I just bought a Samsung 65inch QLED Q80 a few weeks ago. I didn't notice at first, but the right side of the TV has a bright line along the... View Post
userxUuKTiZXBi
Thanks @Kill-Stone I was thinking to do that, but I was hoping not to because I had to lift it up th... View Post |
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The TV was well incorporated into my home theater setup before this update. I have a Oppo bluray player plugged into a Denon 8K Receiver. The... View Post 
ToyboxToyzzz
I don't believe they plan to ever fix that. (hardware limitations). While the screen is excellent fo... View Post |
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We purchased the Frame TV and hung it over the fireplace w/ the no-gap wall mount. While there's been no issues w/ the TV, we're trying to... View Post
userc73DfWXIwd
Hello everyone, I posted this as a seperate thread and received no response. Since this topic deals ... View Post |
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My TV turns itself on every single day at 11:00PM ET. There must be something happening at this exact time, which I haven't been able to figure... View Post
userW4LhrRFyr2
Figured this out! It was turning on to Ambient mode due to a setting called "Sleep Mood" under Setti... View Post |
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I have an AppleTV connected to an HDMI input to a Q70. It was carefully setup and named AppleTV with the AppleTV icon, and inserted into the... View Post 
Scottwhiter2
This happens with multiple devices. Including my PS5. Stop telling people to reach out to a technici... View Post |
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My new Q90T TV keeps knocking out my home networks internet connection to all devices. Tried wired, wireless, Static, DHCP. Also tried straight to... View Post 
user4sOpvFbk5a
If you still have an issue perform a factory reset on the TV via tv menus....worked for me! View Post |
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Hello, Just got the Q60T and the multi view mode isn't working. Called customer serivce to no results. None of my ios will work, it will... View Post
user3HenjOQxPb
I am having the same issue with my QN65Q6DTAF TV. i have read through numerous post on these forums ... View Post |
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I just noticed a horizontal line on the bottom 1/2 of my TV. It is on all the time whether it is on satellite or streaming services. I tried... View Post 
userQe8g8qqwyB
I was still under warranty so Samsung came out and replaced the panel on the TV. The Samsung home se... View Post |
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Is there an option to buy different designs? I want more options for the ambient mode and was told you could buy in the app store but I dont see... View Post
userfS2FfhevIb
@Samsung_Stephanie wrote: Thanks! Sorry for our delay, here is an article that explains more. Unfort... View Post |
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I have a Q60 70 inch QLED TV that when turned off for any length of time disconnects from the internet requiring a soft reset to reconnect once I... View Post
userH5f70P3dPT
@userlLqWJn0xjj wrote: I have a Q60 70 inch QLED TV that when turned off for any length of time disc... View Post |
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Hello everyone, I have been using a WIFI connection for my QLED 90T smart TV but the router is so far away from the TV (second floor and other side... View Post |
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I’ve seen a few topics on this and I’ve made sure the TV is up to date. I have a 75” QLED that keeps going to a black screen for 1-3 seconds then... View Post
userntxLEImtF3
I have a new Q80T that also does this. I'm using an apple tv. As an example while in Netflix I'll op... View Post |
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Just got a 65" Q70 and notice when we watch a streaming program, this happens several times during. It is so fast you hardly notice. Does not... View Post 
SamsungJam
Have you attempted to reset smarthub by any chance? If the screen still gets weird after that, I wou... View Post |
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I have the Frame and it Just started randomly rebooting. Restarts at opens back up. I've tried unplugging and restarting. Not sure if... View Post
SamsungLarry
Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01108742/ If this ... View Post |
