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in the last three weeks my set shows an apple logo after a period of between 1 and 3 hours of watching and turns off the picture and sound after... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Just want to confirm, do you mean that while watching anything th... View Post |
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There was a previous post about this but it was not solved even though it says solved. My TV is now doing the same thing. Samsung TV Plus... View Post 
userXcYw933Y0Y
try to disable or put to sleep device care or setting apps disable stop back ground use View Post |
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Hi! I’m on firmware 1520 on my 2022 55” Frame TV. I have an Apple TV 4K (3rd gen) connected to it using HDMI-CEC and when I power off the Apple TV... View Post 
JohnnyHopkins
I recommend everyone who is experiencing this issue go to settings -> support -> device care (iirc),... View Post |
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Is there a way to play Spotify on the TV when in Art Mode? Have the TV connected to my stereo and when it goes into Art Mode it shuts off the... View Post 
JBTechfanatic
Just connect your phone via Bluetooth to The Frame, and then once it connects you’ll see an option f... View Post |
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So when I power up tv after its been off for a long while, ie overnight. It opens then shuts down. Second time I power up it opens and is on. If I... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Hi, Has anyone managed to find a way to have multiple galleries for they're images? For example, the ability to have seasonal galleries and... View Post |
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"Schedule Viewing" works, but the "Schedule Recording" option does not show up. My Flash drive is formatted and plugged in, ... View Post |
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Hellllpppp, when I connect my phone hdmi cable to my frame TV in hoping to show my phone full size on the television, it work but the scale... View Post 
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Hi Everyone does Anyone know if the 75" QN90C TV will get a Firmware update for Google Voice Assistants? View Post
JBTechfanatic
On this model Alexa is built in. You can use any Google devices to control and you can use Samsung s... View Post |
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Hi Everyone I own the PANASONIC DP-UB820 4K Blu-ray player and last week when I Set my PANASONIC DP-UB820 4K settings to 4K instead of Auto and I... View Post
JBTechfanatic
Depending upon what the outsource is outputting the tv will give you all options available. If there... View Post |
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I just got the Q70C. I'm used to Pandora on Roku, which displays the album cover on screen and pans around to avoid static image burn-in. The... View Post |
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I have a 2 year old Samsung - 75" Class Q70A Series QLED 4K UHD Smart Tizen TV. I noticed a section in the center of the screen that is darker... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your TV having display iss... View Post |
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Does anyone know a fix for error code 60004 on the Frame TV? It pertains to the screen saver, I can access the apps/programming but the... View Post 
user_ams007
The error message is not related to your network settings, please try Go into art mode settings, tur... View Post |
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I don’t know the PIN number to renew frame picture subscription View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with not being able to use your ... View Post |
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within the last couple of days my TV (a 65" QLED) has been changing the input from where I have it to my HDMI input which is my ARC Speaker... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be furstratgin wiith your TV swithcing inputs ... View Post |
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List reordered by itself, I thought channels were dropping off but you have to look thru the list, find them and reorder manually. View Post |
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As many others have posted, the 1503 update or whatever version came out in June/July 2023 has broken so many features on the frame. HDMI CEC... View Post 
userNbzHhjAe7v
they were totally useless during my calls. They just stick to the script. claim they never heard of ... View Post |
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Samsung TV plus is always “not available “ QN65Q70C 2023 model Checked internet connection, disconnected power and restarted. Nothing... View Post |
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I purchased a 42" Frame TV less than 1.5 years ago and just noticed that it has a line of dead pixels running across the top of the screen.... View Post 
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Cc stops working, says it's on, must unplug tv to get it working again. May work day or 2 then must unplug again. View Post
Samsung_Moderator
Hello! Thank you so much for posting about this. I completely understand your concerns with the clos... View Post |
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Hi hope someone can advise as I am extremely confused an frustrated by this one. I have recently bought a neo qled QN90 BA (65") and I have... View Post 
usera5TmVTvzCp
Great advice. Thank you. I was hoping that was the case. It was just strange that when I turned down... View Post |
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I haven’t changed the art on my Frame for a bit so I decided to look for some new art. I can see the few suggested collections when initially... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with not being able to use the a... View Post |
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Hello, Suddenly this TV will no longer turn on. I've unplugged it for 2 minutes which used to fix it - but it will no longer turn on. ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustreagin with your TV not powering on. I... View Post |
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I have a cable box and it is working perfectly by default. But sometimes after turning off and on, it isn't working. I am trying to bind it... View Post |
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I have a 2022 Frame TV and a Apple TV 4K and a Sonos Beam. The TV is set up so that it doesn't go directly to the home screen because I want it... View Post |
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