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Constellation

2018 q9fn Vudu uhd

Whenever I try to play any Vudu movie in UHD the movie will play for a couple of minutes and then it will freeze and only sound will come out. I tried Vudu through my Apple TV in 4K and it works. I know is not my network or internet connection please help 

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Product Expert

Re: 2018 q9fn Vudu uhd

hi @userq0WYI2yP0U 

Sadly because it is a third party application we cannot guarantee that it will work perfectly every time the only advice that I can give you is to try to reinstall the Vudu app or factory reset your television if it is really needed

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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