woke up one morning to my tv in a constant boot loop where it turns on plays about a second of sound and then shuts back off, over and over. changed controller batteries, tried to reconnect controller but tv dosent stay on long enough to troubleshoot anything, dosent seem to be a controller issue tho because i can change the channel for the second that it turns on. Changed to another power cable from another samsung and that did nothing aswell. tv is still under warranty but from what i have seen and read, the samsung phone line seems useless and i dont wanna deal with it. This is beyond frustrating.
Hello try the following:
If the unit is still powering on and off after completing the troubleshooting steps above then service is required.
Here are some service options:
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/33ipYnO
- You can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you: