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Constellation

2020 80T connected to Sonus Arc audio cutting out

I just purchased a 2020 80T 65 inch TV and connected it to my Sonus Arc sound bar via e-Arc HDMI connection.  TV is set to Anynet + (HDMI-CEC).  HDMI -eARC Mode is on and Dolby Atmos Compatibility is on.  I have tried every combination of turning off eARC mode and Dolby Atmos and changing to PCM.  All of these efforts have not worked.  The sound either cuts out or the TV switches from TV mode to eARC HDMI.  I have the latest firmware 1301 is loaded.  The latest Sonus firmware is up to date.

 

I have seen many complaints stating that the Samsung Qled TV's have a firmware flaw with e-ARC.  Can someone from Samsung confirm there is an issue and give a planned firmware fix date?

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Constellation

Re: 2020 80T connected to Sonus Arc audio cutting out

Seeing posts that a new update is out to fix this. Seems to be on usb now, best to wait for over the air which I hope is any day now.  

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Constellation

Re: 2020 80T connected to Sonus Arc audio cutting out

Do I to audio, expert settings and change it from auto to pass through. Let the sound bar do the decoding. It fixes it. 

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