Just installed a new 65" 2020 Frame TV.
Only 4 custom pictures have been saved to the frame. Yet when I try to add a 5th I'm getting an error message on my SmartThings app that the Frame TV is already out of space????
The specific error is "Insufficient Storage - Not enough storage space on The Frame. Delete some images and try again (04211)
From further research, there are a lot of people with this same problem. It is due to a BUG where the memory fills up on the Frame TV's.
DO NOT BUY ANY FRAME TV's until Samsung fixes this serious issue.
Thank you! Just purchased at B&H - cancelling the order now. They sell a TV called "The Frame" which allows you to display thousands of other artists images (for a fee). Then they allow the people who buy it specifically to show their own art, and have memory issues? What a joke! This is all over the Internet, not and one word from Samsung anywhere. What a complete marketing/engineering failure. Glad I can still cancel this. Great idea Samsung, but apparently, you missed the mark.
Same issue here. I had to reset the TV, then I could upload images.
The issue is from Ambient Mode. I was using that and it filled up the memory. Even though the TV said it has available memory, it wasn't available.
Same problem here ......
Connected with Samsung on virtual chat ......
Turns out I needsed to unplug the TV for 10 seconds, as its all working ok since I did that
Can you give a bit more details about what exactly did you do and how much space was reclaimed?!