I purchased a new UN55TU7000 after reading extensively that the Samsung Health app is on all new Samsung Smart TVs in 2020. Yet when I search the app store there is no Health app yet it was press news from Samsung and is plastered all over the internet. I have called Samsung with a tech only to remote in to confirm and nothing else just silence... Please help!
Give the following a try:
Cold boot the TV
Check for software updates on your TV.
Delete the app from your TV and download it again
Reset Smart Hub on your TV
@userUWFvnOvLOY: Thank you for your patience. I apologize but it looks like Samsung Health is not compatible with your model TV.
See link below for more information or feel free to contact our Samsung Health Team at 1-855-795-0509:
I reset it twice that did not work. For your the reset was found under the general setting of my television. I'm not able to reply to your message only mine it only gives me the option to accept response as solution and then this is not acceptable...sorry.
Hey there. My 2020 55" Frame has Samsung Health. Are you on the latest firmware? FYI...mine did NOT find the latest version by checking online via the menu; I had to download to a USB stick and flash old-school style.