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Original topic:

2021 50” Frame - Samsung Remote control connectivity?

(Topic created: 07-27-2021 12:41 PM)
Samsung_0Q8C7hA
Constellation
Options
Qled and Frame

We are setting up the tv but cannot Select either option on the screen. The remote powers the unit on but nothing else. I am using the One Connect cable and box only at this point.

The remote QR code shows this: IDSRBN5901357ADTMFR4R6502

Help?!

 

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Solution
SamsungLou
Samsung Moderator
Samsung Moderator
Options
Qled and Frame

I will be happy to assist you. Have you performed the remote paining to the TV?

 


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