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Astronaut

3 Horizontal Lines on Samsung QE55Q7FN

Hi,

 

I've recently noticed 3 black horizontal lines near the top of my screen on my Samsung QE55Q7FN which are still visible on the self-diagnosis picture test. The TV was purchased in July 2018 and is used daily, is this a fixable problem?

 

I've uploaded a picture at the link below:

3 Horizontal Lines 

 

Many thanks

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: 3 Horizontal Lines on Samsung QE55Q7FN

Regrettably, support for non-US models is very limited, I would recommend reaching out to your country of support: Link

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