I have owned this $3200 QLED TV less than 3 years, about 2 years ago it began rebooting and it has only gotten worse. It is now unwatchable, rebooting every 5 minutes. It doesn't reboot when streaming content it is the one connect box. After researching it for a bit, this is a known issue and of course the 1 year warranty has expired. The first diagnosis was the optical cable which I purchased for $200+. Only to have the problem get worse. I have spoken to a repair shop and they are saying $500+ for a new connectOne box.
This is a known issue and yet Samsung won't stand by their product, past their useless 1 year warrantee. I was sold a defective product, I paid $3200 for a TV that lasted a little more than a year. Now Samsung wants more than $500 to repair it. The lesson I learned is never buy a Samsung TV again. I actively warn friends and family against buying your products given the pathetic reliability and service I received from your company.
I hope others learn from my experience, don't buy Samsung TVs.
I would be happy to look into this further. Could you send me a private message with the model and serial number of the televison? http://bit.ly/2ihPL97