Original topic:

4k QLED tv freezing temporarily

(Topic created: 08-28-2021 06:55 AM)
Qled and Frame

I have a QN49Q60RAFXZA purchased in 2019.  The tv recently will suddenly freeze for a few seconds.  When it freezes, the screen first turns black for a few seconds with no sound, then the picture returns but it is frozen for just a few seconds, then the sound returns.  The TV streams via wifi from a high quality router that is in the same room.  The iMac on the desk next to the tv does not lose its wifi internet connection.  Does anyone know of a fix?  I have disconnected the electricity to reset the tv.  But the problem reappears.

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