Original topic:

75" Q70T Turns Off by Itself

(Topic created: 05-17-2021 05:32 PM)
userQsLfG7AjF9
Constellation
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Qled and Frame

I have a Samsung QN75Q70TAFXZA connected to a Denon AVR 2700H receiver and lately the TV shuts down every couple of minutes yet the receiver continues to operate. I don't lose TV audio but am having to turn the TV on over and over. 

As a test I open the Netflix app directly from the TV and change the receiver to sent TV audio out and don't experience the issue.

Any ideas what could be causing and how I can resolve?

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SamsungLarry
Community Manager
Community Manager
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Do you have the unit plugged into the wall socket or a surge protector?







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userQsLfG7AjF9
Constellation
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Qled and Frame

Surge protector

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SamsungLarry
Community Manager
Community Manager
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Qled and Frame

Try unplugging it for about 3 minutes and then plug it directly into a wall socket. I have no idea why but this helps fix a lot of television issues.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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