I recently unplugged my TV to move it to a different room while moving furniture. A few hours later, when I went to plug in the TV, neither of my remotes paired and I had to turn on the TV manually.
After re-pairing the universal remote I had purchased for it, the remote would only allow me to access Samsung TV, and not the Apps section of the menu. Any time I pressed the up/down keys of the remote, it would simply change the channel or increase the volume. I tried to re-pair the SAMSUNG remote that came with the TV, and it would no longer pair.
I tried every button of the remote to no avail. I tried turning the TV off for a minute and unplugging it, no success. It is such a strange problem! What should I do?
Thanks so much for your help.
I'm sorry to hear that, so that I may look into this can I have your full model number and current software version?