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Constellation

Apple airpods

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I have a samsung q80 smart hub 4K tv. At night i listen via Apple AirPods (gen 1) which are going bad. I ordered a new set of AirPods that are Gen 2. I can pair/connect without problems but the audio volume is way to low. I can't adjust it with the tv remote as i could with the Gen 1 AirPods. Iv'e heard that other folks are having the same problem with the AirPod Pro models. Any input will be helpful 

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Samsung Moderator
Samsung Moderator

Re: Apple airpods

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Can you provide me with your model number?


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Samsung Moderator
Samsung Moderator

Re: Apple airpods

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Can you provide me with your model number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Apple airpods

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QN65QRAFXZA

 

AIRPOD GEN 1. MODEL # A1523

AIRPOD GEN 2. MODEL # A2031

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Samsung Moderator
Samsung Moderator

Re: Apple airpods

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We can't guarantee compatibility with third-party devices. Are you able to connect other devices to the TV or are you just having issues with the Airpods?


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