Original topic:

Art Mode completely quit working

(Topic created on: 3/29/21 10:03 AM)
artworksmetal
Asteroid
Options
Qled and Frame

All of a sudden Art Mode has stopped functioning.

I can click on Start Slideshow, Resume Slideshow, or just set a picture-but nothing happens. At no time I am I able to see a picture Framed in my Frame TV.

Was there an update? Who knows. It's not like they tell you anything.

Checking to see if anyone has any ideas before I do a factory reset. Thanks.

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2 Replies
userRBODGvIEyI
Astronaut
Options
Qled and Frame

Same exact thing happening here, any luck making it work without a reset?

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artworksmetal
Asteroid
Options
Qled and Frame

Yeah! I gave up waiting for any help from Samsung on this board. So I went to do a factory reset, but then I found something called "Device Care".

Settings >Support > Device Care > Self Diagnosis >

I let it run through some self-diagnosis routines-I don't remember which ones now. I think it included a memory cleanup.

I guess like clearing the cache in your old Netscape Navigator browser, it seemed to do the trick!

Hope that works for you too.

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