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Original topic:

Art mode no longer works

(Topic created on: 11/10/20 11:15 AM)
userJjzwz4QouX
Constellation
Options
Qled and Frame

I am no longer able to use art mode on my 65 inch frame tv. It's only two months old and has worked until now. The button now only works to turn the tv on and off. 

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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Qled and Frame

I'm sorry to hear that, can I have your full model number? Also, have you tried to power cycle the TV? 


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user28ddeaNzKw
Constellation
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Qled and Frame

I am having the exact ssame issue.  I've had the TV for almost a month. Did you ever get this resolved from Samsung? 

 

Also, Motion Sensor has not worked at all.

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userJjzwz4QouX
Constellation
Options
Qled and Frame

It just started working a couple days later. While not ideal i think it just needed a restart of the system. 

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userI4ZYvGWkmd
Astronaut
Options
Qled and Frame

3 months old and having the same issue. have turned on and off to no avail. What is the solution? 

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