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β11-07-2020 12:12 PM in
Qled and FrameI am no longer able to use art mode on my 65 inch frame tv. It's only two months old and has worked until now. The button now only works to turn the tv on and off.
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β11-10-2020 11:15 AM in
Qled and FrameI'm sorry to hear that, can I have your full model number? Also, have you tried to power cycle the TV?
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β11-10-2020 11:15 AM in
Qled and FrameI'm sorry to hear that, can I have your full model number? Also, have you tried to power cycle the TV?
Be sure to click " β Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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β11-17-2020 06:57 PM in
Qled and FrameI am having the exact ssame issue. I've had the TV for almost a month. Did you ever get this resolved from Samsung?
Also, Motion Sensor has not worked at all.
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β11-18-2020 08:40 AM in
Qled and FrameIt just started working a couple days later. While not ideal i think it just needed a restart of the system.
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β03-06-2021 11:07 AM in
Qled and Frame3 months old and having the same issue. have turned on and off to no avail. What is the solution?

