Original topic:

Art store subscription missing after TV reset

(Topic created on: 4/5/21 7:40 PM)
MonkeyWarrior5
Constellation
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Qled and Frame

Hello, 

my 75” frame started having some video issues. I reset the TV to factory settings but lost my already paid for art store subscription. The art store wants me to sign up as a new subscription. Anyone know how to get it back? 
 Thank you. 

Javier R. 

1 Reply
SamsungTam
Samsung Moderator
Samsung Moderator
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Qled and Frame

Have you tried to update your software?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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