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Back panel leaking light

(Topic created on: 1/3/21 4:35 PM)
userI80sFC8eJm
Constellation
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Qled and Frame

20210103_191658.jpg

Two weeks ago I bought 85-in Samsung Q70T I just noticed on a left side of the TV that the back panel is not secure on there is lights leaking out of the side as in picture How can I fix this?

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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I'm sorry to hear that, if this occurs on all sources and during the picture test this will require service, as you just recently purchased this you should be able to take it back for a return or exchange. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Qled and Frame
try gently securing the display but dont push it tp hard or it might damage the screen
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Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Qled and Frame

I'm sorry to hear that, if this occurs on all sources and during the picture test this will require service, as you just recently purchased this you should be able to take it back for a return or exchange. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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