02-21-2020 06:26 PM - edited 02-21-2020 06:26 PM
You don't need to take the batteries out of the remote! Go into the Settings, General, and then to the right go to Bixby Voice Settings, go down to Voice wake-up and go over to the right and turn it OFF. Problem solved!
06-05-2019 11:33 AM
I recently bought a 55" Q70R and mine does the same. I'll be playing a game and all of a sudden it just starts listening to voices in the room or the game I'm playing without pressing the remote button!
Can we turn Bixby off completely?
12-08-2019 10:46 AM
I purchased same model yesterday from Costco and faced same issue twice till now. Did changing remote fixed the issue?
12-10-2019 03:22 AM
I'm experiencing the exact same issue with my new 55Q60 - Very annoying, what's the solution here please?
Thanks.
12-18-2019 08:24 AM
Have you tried the following steps to turn off Voice Wake-up? Press the Microphone button once, and then select Explore Now to go to the Explore Bixby screen. Select Settings and then select to turn off Voice Wake-up.
05-08-2020 11:02 AM
You can ret rid of random wake-ups of Bixby easily.