It’s crazy that in such a premium tv, “an OLED killer” one there is this issue.
I was thinking to return my Q7FN and pay the extra for Q9FN, but now that you say you have it as well this is becoming a joke.
Samsung - the case is very simple, dark room, dark scene and subtitles on. You will see the screen getting seriously brighter when subtitles are displayed and then darker when they are off. Crazy.
Have there been any changes to Picture settings? For testing purposes, can you reset the Picture to the factory settings? To do this follow the directions in the link.
Has the TV's brightness always changed when the subtitles are turned on? Also, have you tried replacing the HDMI cables for the TV? It is possible a defective cable is causing the symptom.
HDMI cable isn't the problem, as this happens with all sources, including apps in the Samsung TV app store (Netflix, Prime Video, Youtube) and same apps on the PS4. It definitely is an issue with the firmware.
There is not a HDMI cable problem because I have this problem with all the content, especially with HDR content via usb with the internal mediaplayer, netflix, youtube...
Samsung, please treat this with a priority. This issue is being reported in every Samsung/QLED forum I visited, formal and informal. It is related to the Local Dimming implemetation and has nothing to do with the source/cables or anything else.
Thank you for your answer
I confirmed this problem is general asking the same question to other people (with q9fn or q8fn/q8dn). It seems is a problem with the local dimming algorhytm of samsung
To make it more practical; these are some videos of the same problem by Vincent Teoh (HDTVtest)
Note the residual glow AND the backlight brightness fluctuation of the WHOLE pannel when the subtitles appear
Minute 5:10 https://www.youtube.com/watch?v=Suq-2Z5dAkA&t=
Minute 3:38 https://www.youtube.com/watch?v=_tuBrVSTTMs&t=
So the problem is there. Hdtvtest professional calibrator talks about this problem but there is no solution. If there is an algorithm issue then is only software (dimming) so they could improve it in next updates. But could be interesting to confirm with Samsung they are concerned about the problem and they are working on it