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userCKDEuITXjb
Constellation

Re: Brightness changes with subtitles


@userDiwbIfEvLO wrote:

Same problem with me....But it's a shame that the 2018 tv can not do what my 2012 tv did.

Now this is very interesting. You're saying a 2017 TV (Samsung?) did NOT have this brightness/subtitle issue? Please tell me what TV that 2017 is.

I think I'd be willing to go back to a slightly older model in order to have this issue solved. But maybe the issue would come back if we were to update the firmware on that 2017 model??

EDIT: I just saw you wrote 2012, not 2017. My bad. I also have a Samsung LCD monitor from 2010 and it doesn't have this issue.

i'm glad I returned the TV but I think this is an issue with all current edge-lit and possibly also FALD TV's. Only the fancy and expensive OLED's would likely not have his issue.

 


 

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userDiwbIfEvLO
Constellation

Re: Brightness changes with subtitles


@userCKDEuITXjb wrote:

@userDiwbIfEvLO wrote:

Same problem with me....But it's a shame that the 2018 tv can not do what my 2012 tv did.

Now this is very interesting. You're saying a 2017 TV (Samsung?) did NOT have this brightness/subtitle issue? Please tell me what TV that 2017 is.

I think I'd be willing to go back to a slightly older model in order to have this issue solved. But maybe the issue would come back if we were to update the firmware on that 2017 model??

EDIT: I just saw you wrote 2012, not 2017. My bad. I also have a Samsung LCD monitor from 2010 and it doesn't have this issue.

i'm glad I returned the TV but I think this is an issue with all current edge-lit and possibly also FALD TV's. Only the fancy and expensive OLED's would likely not have his issue.

 


 


No problem! A funny fact: I changed my relatively cheap TCL 49C2US(I belevie that this is not a global model), because  is out of order. TCL gave the money back and I bought this 55Q6FN. The TCL have edge-lit panel and don't have this problem too! I used for one year witihout any problem with subtitle....Smiley LOL

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userCKDEuITXjb
Constellation

Re: Brightness changes with subtitles


@userDiwbIfEvLO wrote:

@userCKDEuITXjb wrote:

@userDiwbIfEvLO wrote:

Same problem with me....But it's a shame that the 2018 tv can not do what my 2012 tv did.

Now this is very interesting. You're saying a 2017 TV (Samsung?) did NOT have this brightness/subtitle issue? Please tell me what TV that 2017 is.

I think I'd be willing to go back to a slightly older model in order to have this issue solved. But maybe the issue would come back if we were to update the firmware on that 2017 model??

EDIT: I just saw you wrote 2012, not 2017. My bad. I also have a Samsung LCD monitor from 2010 and it doesn't have this issue.

i'm glad I returned the TV but I think this is an issue with all current edge-lit and possibly also FALD TV's. Only the fancy and expensive OLED's would likely not have his issue.

 


 


No problem! A funny fact: I changed my relatively cheap TCL 49C2US(I belevie that this is not a global model), because  is out of order. TCL gave the money back and I bought this 55Q6FN. The TCL have edge-lit panel and don't have this problem too! I used for one year witihout any problem with subtitle....Smiley LOL

The only two TV's I'm considering as alternatives to the problematic Samsung are the TCL 6-Series and the LG (don't recall the model # right now). If all the edge-lit and FALD panels are going to have this subtitle/brightness blooming issue, at least I want to get a less expensive tv. Very disappointing to hear even the Samsung Q series also has this issue. Shocking that this hasn't been addressed. I'm seeing messages on other forums detaiiing this issue with both Samsung and Sony sets going back to 2016.

Ideally, I want a smaller TV (43-49") for gaming and a bit later, a 65" TV for viewing + gaming. Just not sure how to proceed because I'm sure all the TV's out there will have the subtitle brightness issue, except for the very expensive OLED screens, which also suffer from burn-in. Seems there's no way to win??

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userVbRBP2vvLG
Asteroid

Re: Brightness changes with subtitles

Also coming here to confirm that I have the same issue with my new q6fn, and it's really frustrating!

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userCDplMVKeNB
Constellation

Re: Brightness changes with subtitles

Same here 55Q6FN Smiley Frustrated

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userCKDEuITXjb
Constellation

Re: Brightness changes with subtitles

By all indications, this issue has to do with the poor local dimming of the TV (1.8 out of 10 on rtings.com). Yes, even the Q gets bad grades for this.

By any chance does anyone have a Samsung NU7100 TV? That TV doesn't have any local dimming, so thinking it might not have the subtitle brightness issue??

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MarcmarkS
Constellation

Re: Brightness changes with subtitles

It definitely looks like something that can be improved ...

 

A forum user recently reported that through the developer menu he was able to change the "subtitles brightness" that "solved" the problem in the native TV subtitles.

 

(but this change does not apply to other subtitles, such as netflix subtitles)

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userISFOcHmAqh
Constellation

Re: Brightness changes with subtitles

I contacted samsung and they told me this Is only an issue with my tv, and they will need to send a technician. Cool Samsung. Anyways, a really easy way to test this is to search a backlight test on youtube. Click the mute and unmute button, you can clearly see half the screen light up, this is a MAJOR issue. I cant believe samsung could let this through and then say its not a thing, and I dont understand why reviewers dont mention this!!

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userCKDEuITXjb
Constellation

Re: Brightness changes with subtitles


@userISFOcHmAqh wrote:

I contacted samsung and they told me this Is only an issue with my tv, and they will need to send a technician. Cool Samsung. Anyways, a really easy way to test this is to search a backlight test on youtube. Click the mute and unmute button, you can clearly see half the screen light up, this is a MAJOR issue. I cant believe samsung could let this through and then say its not a thing, and I dont understand why reviewers dont mention this!!


Samsung is wrong. This is not an issue with "just your TV". All the edge-lit Samsungs and Q series have this issue. I contacted the critic who wrote the review of the NU8000 series for rtings.com via email and he said this issue is due to the poor local dimming of this TV (and the Q also). I believe it scored 1.8 out of 10 for local dimming.

The critic told me he'd be adding a note about the subtitle issue to his review but not sure when it will be updated.

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user5VX7ZPOxIc
Constellation

Re: Brightness changes with subtitles

Had a chat with the Service-Hotline about the subtitle issue: Samsung will send a technician. I'll report the results.

(55Q9FN)

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