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Constellation

Frame 55” will not change to Artwork

I have just bought a 55" Frame TV and the Artwork mode was working last night. When I tried today it just shows me my artwork but does not change to look like a framed picture.

can someone help.

2 REPLIES 2
Cosmic Ray

Re: Frame 55” will not change to Artwork

Couple of things to try: go to the support menu and run device care, then exit out.  Press and hold power on the remote for like 10-15 seconds.  See if it will work after turning it back on?

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Constellation

Re: Frame 55” will not change to Artwork

I ended up just unplugging the Samsung box and plugging back in and all worked after that. Hopefully it won't happen again 

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