2021 Frame TV: in Settings I cannot find a way to enter the PIN (0000) because the remote supplied with the TV has no numeric keypad. The settings screen does not allow on-screen numeric entry. How can I enter the PIN? I need to factory reset the TV.
Solved! Go to Solution.
Found the answer: it is not possible to enter the PIN with the smart remote. Samsung's quality test team missed this defect and there is presently no ETA on a fix.
Workaround: use another Samsung compatible remote that has a keypad. If necessary, find a universal remote and program it to work with the TV.
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