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Astronaut

Frame remote turns on my QLED

When I turn on the frame tv or switch to smart tv mode, my Q60T tv also turns on. Nothing happens for turning off request or backwards from the QLED remote. Is there any way to desync the white frame tv remote from the QLED? Both TV are in different rooms about 24 feet apart 

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Samsung Moderator
Samsung Moderator

Re: Frame remote turns on my QLED

I'm sorry to hear that, have you tried making sure the other TV is off and resetting the remote for the frame TV? You should be able to reset it by doing the following press and hold the Return/Edit and play/pause buttons simultaneously for 4 seconds.  And once you see a Bluetooth icon on the screen release them. 


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