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Constellation

HDMI Input not showing

Good evening all,

 

I have the Q60, which has 3 HDMI inputs (two on side, one on back) and for whatever reason, HDMI 3 is not listed as an input on the menu. The only way for me to use HDMI 3 (currently connected to appleTV) is to use the appleTV remote to auto-switch to the now active input. Even when in use, HDMI 3 does not show on input list.

 

Any ideas how to do this? I would really like to not have to constantly switch remotes or try to find my apple remote whenever I want to use that device. 

 

FYI, HDMI 1 and 2 are already in use.

 

Thank you for your assistance.

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: HDMI Input not showing

Have you updated the unit?







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: HDMI Input not showing

Yes, tv is up-to-date. 

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Samsung Moderator
Samsung Moderator

Re: HDMI Input not showing

Has this occurred since you first purchased the unit? Have you attempted a factory reset of the device?







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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