Original topic:

HELP! TV Screen is Coming Off!!!

(Topic created: 07-27-2021 01:25 PM)
userCRnGPyIJc9
Constellation
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Qled and Frame

Hello, we purchased our Samsung 7 Series (70) TV from Best Buy not even a year ago.  Last week we notice that the left side (looking at the tv) of the screen is coming off of the frame!  We pushed it back in.  But yesterday it did the same thing.  

 

Please help!  We paid too much for the TV for the actual screen to be coming off the frame..  Thank you!

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2 Replies
SamsungJam
Community Manager
Community Manager
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Qled and Frame

Could you send me a private message with the model, serial number and a picture of the screen separation?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userCRnGPyIJc9
Constellation
Options
Qled and Frame

Hi, I sent a direct message to you but it didn't give me an option to attach a photo there.  Please let me know that you received my message.  Thank you. 

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