08-22-2018 01:38 PM
This appears to be an international model. We only support US models here, so to receive assistance with your device, please visit: this link. Thanks!
10-19-2018 09:08 PM
I am having the same issue
10-20-2018 10:48 AM
There is no fix. It is a physical error with the screen.
Just had mine serviced.. (And got a new paenel with a dead pixel. .. )
At least they "tried" ..
01-03-2020 01:23 PM
Please assist: Horizontal line near bottom of my Samsung 4K QLED TV Model Code: QN55Q7FAM
08-10-2020 03:53 PM
I have the same issue. Were you ever able to correct the problem?
08-10-2020 05:35 PM
Well I was sent back to best buy who came and switched out the display. The only thing that hasn't been replaced are the tv legs.
11-01-2018 07:44 PM
My Q7 also has this issue. It just started in the middle of a tv show. All inputs are affected. What do I need to do to warranty it out asap?
11-02-2018 08:39 AM
Send us a private message: http://bit.ly/2ihPL97
05-13-2019 12:08 AM
I am also, having the same Issue any help me for as well?? I’ve only had my TV for 5 months
09-13-2018 07:21 AM
same thing for me on same tv model and size...two days before warranty ran out. Getting a whole new panel.