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Samsung Moderator
Samsung Moderator

Re: PLEASE ASSIST : Horizontal line near bottom of my Samsung 4K QLED Curved TV

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This appears to be an international model. We only support US models here, so to receive assistance with your device, please visit: this link. Thanks!


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Astronaut

Re: PLEASE ASSIST : Horizontal line near bottom of my Samsung 4K QLED Curved TV

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I am having the same issue

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Constellation

Re: PLEASE ASSIST : Horizontal line near bottom of my Samsung 4K QLED Curved TV

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There is no fix. It is a physical error with the screen. 

Just had mine serviced.. (And got a new paenel with a dead pixel. Smiley Sad .. )

At least they "tried" .. 


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Constellation

Re: PLEASE ASSIST : Horizontal line near bottom of my Samsung 4K QLED Curved TV

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Please assist: Horizontal line near bottom of my Samsung 4K QLED TV   Model Code: QN55Q7FAM

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Constellation

Re: PLEASE ASSIST : Horizontal line near bottom of my Samsung 4K QLED Curved TV

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My Q7 also has this issue.  It just started in the middle of a tv show.  All inputs are affected.  What do I need to do to warranty it out asap?

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Samsung Moderator
Samsung Moderator

Re: PLEASE ASSIST : Horizontal line near bottom of my Samsung 4K QLED Curved TV

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Send us a private message: http://bit.ly/2ihPL97


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Constellation

Re: PLEASE ASSIST : Horizontal line near bottom of my Samsung 4K QLED Curved TV

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I am also, having the same Issue any help me for as well?? I’ve only had my TV for 5 months 

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Constellation

Re: PLEASE ASSIST : Horizontal line near bottom of my Samsung 4K QLED Curved TV

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same thing for me on same tv model and size...two days before warranty ran out. Getting a whole new panel.

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Constellation

Re: PLEASE ASSIST : Horizontal line near bottom of my Samsung 4K QLED Curved TV

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I am having the same isue with my UN43NU6900B. Now there appears to be a horizontal line as well. I have checked in multiple sources (Youtube Television, Amazon Prime, Netflix...) and it is the same for all.

 

 

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Samsung Moderator
Samsung Moderator

Re: PLEASE ASSIST : Horizontal line near bottom of my Samsung 4K QLED Curved TV

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@user7QKYawOplq    We are sorry to hear about this. Please send the serial number, along with pictures of the screen symptom, to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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