I too am having the same issue with my Q7 55". It started this afternoon (11/18/2018). The line appears about 1 foot from the bottom of the screen and everything below it has a blur as if the picture is showing double with a 1/4" offset overlayed. I have tried resetting everything and different inputs (inernet and over the air broadcast). All are affected the same way. Any assistance would be great.
It is in home usage mode adn NOT retail. The software/firmware version is: 1250
Model Code: QN55Q7FAM
Sw: T-KTMAKUC-1250.5, BT-S
S/N available per request. We do have the Best Buy extended warranty however given its within the first year of life, I figured it was better to contact Samsung first. Should I request service via the TV?
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@userVshyW5KTYQ Does this happen on all sources and the picture test?
I just started having the same problem on my Samsung UN82NU8000 Flat 82" 4K UHD 8 Series Smart LED TV (2018).
i have only had it for 3 months and now have a white horizontal across the bottom of the screen. Should have stuck with the Vizios but heard Samsung was supposed to be the best. What a waste of 3k on this tv.