this is happening on my 75" 4K and this is ABSOLUTELY UNACCEPTABLE!!
SO AFTER WARRANTY all samsung products BREAK????? I WANT THIS ISSUE FIXED as this is a bad panel inside the tv PER BEST BUY! i will never purchase SAMSUNG again... NO CUSTOMER should have to restort to forums to find answers! technicians should come out and fix our TVS seeing they are still brand new!
I just started having the same problem on my Samsung UN82NU8000 Flat 82" 4K UHD 8 Series Smart LED TV (2018).
i have only had it for 3 months and now have a white horizontal across the bottom of the screen. Should have stuck with the Vizios but heard Samsung was supposed to be the best. What a waste of 3k on this tv.
@ userlFIjAKWnzQ So sorry to hear this. Let's look into this further for you. Can you drop a private message here: https://bit.ly/2mQxylV with the full serial number, software version and if the symptom appears on all sources and the picture test?
I have a line across my Samsung tv. Model# UN65js9000 software version T-Hkpakuc-1530.1,BT-g/s. The line is a thin black line across the screen about 8 inches from the bottom. Thanks. Serial # is 03ud3cch100323k