cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Re: Horizontal line near bottom of my Samsung 4K QLED Curved TV

JUMP TO SOLUTION

Hi, did you get any further with this as I have the same TV and the same problem that started a few days ago. It is also just out of warranty!!

Reply
Loading...
Highlighted
Anonymous
Not applicable

Re: Horizontal line near bottom of my Samsung 4K QLED Curved TV

JUMP TO SOLUTION

@ usery8bwag0Bfa I would be happy to look into your device. Can you please send a private message here: https://bit.ly/2mQxylV with your full model and serial numbers of the television? 

Reply
Loading...
Highlighted
Constellation

Re: Horizontal line near bottom of my Samsung 4K QLED Curved TV

JUMP TO SOLUTION

I have the same tv but my problem is 1/3rd down from the top everythhing blurry below that. No help or response from Samsung, complete waste of 3K! Never again with Samsung!!

Reply
Loading...
Highlighted
Cosmic Ray

Re: Horizontal line near bottom of my Samsung 4K QLED Curved TV

JUMP TO SOLUTION

so fkd up brand new tv's are breaking! of course right after warranty! such BS!  VERY BAD ON SAMNSUNGS PART! NOW i'm stuck with a tv that is hardly used and over a year old.  smfh

Reply
Loading...
Highlighted
Astronaut

Re: Horizontal line near bottom of my Samsung 4K QLED Curved TV

JUMP TO SOLUTION

I just got a week ago my new SAMSUNG 65"  Class 4K (2160P) Ultra HD Smart LED TV (UN65NU7200)

And I have the same exact problem. And overlapping image in the bottom of the screen. Since I got it!!!

Reply
Loading...
Highlighted
Astronaut

Re: Horizontal line near bottom of my Samsung 4K QLED Curved TV

JUMP TO SOLUTION

For everyone reporting this problem, what was the fix? did they replace the panel, the tv? did they take the tv away or fix it on the spot? This has happened to me also and i have a guy coming to look at it next week.

Reply
Loading...
Highlighted
Cosmic Ray

Re: Horizontal line near bottom of my Samsung 4K QLED Curved TV

JUMP TO SOLUTION

what was your fix? this just happened yesterday on my 75" and i'm pissssssssssssed

Reply
Loading...
Highlighted
Astronaut

Re: Horizontal line near bottom of my Samsung 4K QLED Curved TV

JUMP TO SOLUTION

I have the similar issue . Can anyone please help..

Reply
Loading...
Highlighted
Astronaut

Re: Horizontal line near bottom of my Samsung 4K QLED Curved TV

JUMP TO SOLUTION

I too had that problem. Horizontal line just about 1/2 way down about 4 months after purchase...I have the 82" inch Q6. Service came to my house and replaced the led panel/screen no charge in about an hour (still under waranty). Awesome service! Make sure you are as detailed as possible on the initial call so they have the right parts ordered. Like...Power disconnect did not correct. The diagnostic test screens failed. Same issue on all sources etc. Hope this helps!

Reply
Loading...
Highlighted
Constellation

Re: Horizontal line near bottom of my Samsung 4K QLED Curved TV

JUMP TO SOLUTION

I have a brand new Q9F that was just installed yesterday. It was fine with a beautiful picture. Today while watching a show a horizontal line just appeared and stayed there.

Reply
Loading...