I have the same tv but my problem is 1/3rd down from the top everythhing blurry below that. No help or response from Samsung, complete waste of 3K! Never again with Samsung!!
so fkd up brand new tv's are breaking! of course right after warranty! such BS! VERY BAD ON SAMNSUNGS PART! NOW i'm stuck with a tv that is hardly used and over a year old. smfh
I just got a week ago my new SAMSUNG 65" Class 4K (2160P) Ultra HD Smart LED TV (UN65NU7200)
And I have the same exact problem. And overlapping image in the bottom of the screen. Since I got it!!!
For everyone reporting this problem, what was the fix? did they replace the panel, the tv? did they take the tv away or fix it on the spot? This has happened to me also and i have a guy coming to look at it next week.
I too had that problem. Horizontal line just about 1/2 way down about 4 months after purchase...I have the 82" inch Q6. Service came to my house and replaced the led panel/screen no charge in about an hour (still under waranty). Awesome service! Make sure you are as detailed as possible on the initial call so they have the right parts ordered. Like...Power disconnect did not correct. The diagnostic test screens failed. Same issue on all sources etc. Hope this helps!
I have a brand new Q9F that was just installed yesterday. It was fine with a beautiful picture. Today while watching a show a horizontal line just appeared and stayed there.