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Samsung Moderator
Samsung Moderator

Re: How to reset with smart remote

The only way to reset the one connect would be to unplug it unfortunately. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Asteroid

Re: How to reset with smart remote

I tried that already. What is that supposed to reset? Settings appear to persist.

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Samsung Moderator
Samsung Moderator

Re: How to reset with smart remote

Your next step will be to call in to 800-726-7864, and ask the agent to connect remotely to your television and try the reset from that end.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Astronaut

Re: How to reset with smart remote

I realize @userPUrBPtr0ec has probably moved on, but in case anyone else finds this in the future: you can enter a PIN by first pairing a Bluetooth keyboard. This feels like a hacky workaround to an obvious bug, but worked for me. If you don't have one, you may even be able to find an iOS/Android app that allows your phone pretend to act as a keyboard.

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