Original topic:

Hulu App not Working

(Topic created: 06-10-2021 06:04 PM)
userR4LzLfOVXC
Constellation
Options
Qled and Frame

I have a 2018 65” QLED Q7DT. It has current updates. As of today when I click on the Hulu app, it just goes back to what I was previously watching. I have deleted the app and readied it, but same result.  I cannot access device care in settings/ support. It just freezes and eventually goes back to what is currently on the tv. Remote access for customer support does not work either, I get an error message: “Network interference occurred. pleas try again later. (1-9)”.

could someone please help? Thanks in advance.

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SamsungLou
Samsung Moderator
Samsung Moderator
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Qled and Frame

I will be happy to assist you. Have you tried resetting the Smart Hub on the television?


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